A comprehensive guide to staying independent, improving your wellbeing and choosing your care.

Cheshire East Council is committed to supporting residents to live well and for longer, helping them to remain independent where they can do so safely.

Click here for the ISUU virtual page-turner web version.

Or please click on the link below for the full PDF Directory :

If it’s getting harder to manage you may be able to get the extra care and support you need through social care. Social care is a very broad topic so here we introduce some fundamental aspects of social care, starting with this very short video :

Where to start with working out what care you need?

Your first step should be to ask your local council’s social services department for a care needs assessment. They will identify where you might need extra support from social care and together you can agree on a care and support plan if appropriate.

In Cheshire East the First Point of Contact number for Social Services is 0300 123 5010. (See the box below for further details on Cheshire East).

In Shropshire the First Point of Contact number for Social Services is 0345 678 9044.

The Age UK website guides you through the following initial questions which can greatly inform you of the process :

• What to expect from a care needs assessment.
• The types of social care service – Homecare, Home adaptations, Care homes and Specialist housing.
• How does paying for care work?
• What is a care and support plan?
• How do personal budgets work?
• What support is available if I’m leaving hospital?

Age UK offers support through its free advice line on 0800 678 1602.
Lines are open 8am-7pm, 365 days a year.

They also have support locally at Age UK Cheshire as detailed below :

If you or someone you care for are finding it difficult to cope with everyday living tasks due to:

• illness
• a disability
• frailty
• a fall or an accident
• recovering from an operation
• a major change in your life
• a crisis
• a health condition

then you may need some extra help and support.

You can request an assessment from Adult Social Care by telephoning 0300 123 5010.

The adults assessment form (PDF, 439KB) shows the types of questions that we ask you.

For further information please click on the link below :

If you would like information and advice without having to go through a full assessment of your social care needs, please visit the Cheshire East Choices for Care page.

Choices for Care, provides you with online support to help you to identify the support you need. This includes relevant services from the Live Well directory.

As part of the service via the online form you can also choose to submit the information you provide to the Council’s Adult Social Care service, who will then contact you to consider your situation further. You will normally be contacted within 3 working days.