Introducing the new Cheshire East Carers and Young Carers Hub with Making Space.

The new All Age Cheshire East Carers Hub, commissioned by Cheshire East Council in partnership with the NHS, went live on 1st January 2023 and will provide high-quality and person-centred support services for Carers living in Cheshire East.
 
 

The Hub model was first introduced in 2018, as a way to coordinate and improve access to local carer support, build on existing services and offer new opportunities co-designed by both adult, parent and young carers. This model will be continuing, with the opportunity to develop it further alongside carers, to ensure that the offer available best supports carers health and wellbeing.

Following a competitive process, the new carers hub contract was awarded to Making Space, an organisation with experience of providing high quality and innovative provision for people in Cheshire East. Making Space will be working in partnership with other local organisations to ensure adult, parent and young carers receive the right information and support, which is tailored to their individual needs.

The new Cheshire East Carers and Young Carers Hub will continue to give carers a single point of access, meaning that carers need only tell their story once and the Hub team will get to work to provide them with the information, advice, support and guidance that they need. In some cases, carers will be referred to local support in their community to help them on their caring journey.

Carers can choose to register with the Hub directly to access the support they need, or they can be referred to the Hub by a friend or family member, a professional or another organisation. In-order for carers to receive the full benefit of the Hub and its services they need to be registered, which they can do by simply contacting the Hub in one of the following ways:

Tel: 0300 303 0208

Email: enquiries@cheshireeastcarershub.co.uk

Website: www.cheshireeastcarershub.co.uk

The Carers Hub team is based in various community venues across Cheshire East including Nantwich, as well as their all-access hub in Crewe. They can also provide remote support via telephone and/or video call if you are unable to access a venue and can conduct home visits for carers who cannot engage in any other way. The Carers Hub are keen to attend as many team meetings as possible to introduce the new service to you. If you would like them to attend one of your team meetings, please contact them.

 
 

The support available to carers will be personalised and holistic and will consider all the areas of a carers life and what is important them and could include:

A statutory carer’s assessment

Benefits advice and guidance

One to one support

Peer support and groups

Activities and carer breaks

Access to respite

Training relevant to the caring role

Volunteering opportunities

Befriending support

Referrals and sign posting to partners

 

The Cheshire East Young Carers’ Hub will help to ensure that young carers between the ages of 5 and 18 years old are identified and provided with support in their caring role. The new service will be working closely with organisations that support young people to ensure that young carers are identified and are able to thrive and enjoy a positive childhood. If you work with young people and would like to find out more how the Hub can support young carers, please email – enquiries@cheshireeastcarershub.co.uk

Young carers can reach out to the Hub themselves by texting 07866 821 609, calling 0300 303 0208 or emailing enquiries@cheshireeastcarershub.co.uk

 
 
 

CHAT Line

Carers can also call the Carers Help and Talk (CHAT) Line and speak to one of their volunteers. Calls to the CHAT Line are answered by volunteers who understand the common challenges faced by Carers.

The CHAT Line is available 24 hours a day, 7 days a week, 365 days a year. To talk to a volunteer please call 0330 022 5448.

 

Posted: